KNM: Dienstverlening & Juridische Hulp
Different Dutch organizations help with different problems. The municipality handles civil records and official documents, the police help with safety and...
Different Dutch organizations help with different problems. The municipality handles civil records and official documents, the police help with safety and crime, the Belastingdienst handles taxes and allowances, and other public or social organizations can help with work, pensions, legal questions, victims of crime, or refugee support.
| Service | Dutch | When to Use It |
|---|---|---|
| Police | Politie | Emergencies, crime reports, public safety |
| Local police officer | Wijkagent | Neighborhood safety questions or local problems |
| Victim Support | Slachtofferhulp | Support after a crime, accident, or violent event |
| Legal Desk | Juridisch Loket | Free first advice for legal questions |
| Refugee support | VluchtelingenWerk | Information and practical help for asylum seekers and refugees |
| Social Insurance Bank | SVB | AOW pension, child benefit, survivor benefit |
| Tax office | Belastingdienst | Taxes, tax returns, benefits, and objections |
| Office or Service | Dutch | Typical Question |
|---|---|---|
| Municipality | Gemeente | Moving address, permits, local taxes, and official documents |
| Citizen affairs | Burgerzaken | Passport, ID card, birth, marriage, and BRP registration |
| Municipal enforcement | Handhaving / stadswacht | Local nuisance, parking, and public-space rules |
| Immigration police | Vreemdelingenpolitie | Identity or residence checks involving non-Dutch nationals |
| Bank | Bank | Payment account, debit card, savings, or mortgage questions |
| Post and parcel service | PostNL / pakketpunt | Letters, parcels, and pick-up points |
| Official Task | Dutch | What to Remember |
|---|---|---|
| Show ID | Identificatieplicht | From age 14, you must be able to show valid ID when police or authorized officials ask with a reason |
| Accepted ID | Paspoort, ID-kaart, verblijfsdocument | A driving licence is not accepted in every situation |
| Report a crime | Aangifte doen | At the police station or sometimes online at politie.nl |
| Register birth | Geboorteaangifte | Register a baby with the municipality within 3 days |
| Move address | Verhuizing doorgeven | Tell the municipality when you move |
| Municipal record extract | Uittreksel BRP | Official proof from the population register |
| Tax objection | Bezwaar maken | You can object if you disagree with a tax or benefit decision |
| Survivor benefit | ANW | A benefit handled by SVB for some surviving relatives |
Voorbeelden
- Ik wil aangifte doen bij de politie.
- I want to file a report with the police.
- Het Juridisch Loket geeft gratis advies.
- The Legal Desk gives free advice.
- De SVB betaalt kinderbijslag.
- The SVB pays child benefit.
- Bij de Belastingdienst kun je bezwaar maken.
- You can object at the Tax Office.
Studienotitie
For exam questions, match the problem to the right organization: call 112 for emergencies, contact the police for crime, go to the gemeente for civil records and ID documents, use the Belastingdienst for taxes and allowances, contact UWV for unemployment, and contact SVB for AOW or child benefit.
Oefen na het lezen
Train kennis van de Nederlandse maatschappij met getimede KNM-oefenvragen.
Combineer KNM met de andere onderdelen van het inburgeringsexamen.
